Term and Conditions

Welcome to Specialized Shop, your premier destination for high-quality cycling equipment. By accessing our website at newbikezone.com and making a purchase, you agree to these Terms and Conditions. We’re passionate about cycling and committed to providing exceptional products and service to cycling enthusiasts worldwide.

2. User Responsibilities and Account Obligations

2.1 Age Requirement

You must be at least 18 years old to make purchases from our website. By placing an order, you confirm that you meet this age requirement.

2.2 Account Security

When creating an account, you are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Providing accurate and current information
• Promptly updating any changes to your personal information

2.3 Prohibited Activities

You agree not to:

• Use our website for any illegal purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to extract data without permission

3. Products and Services Description

3.1 Product Range

Specialized Shop specializes in premium cycling equipment including:

• Bikes & Frames (BMX, Gravel, Mountain, Road, Kids, Lifestyle)
• Cycling Components (Forks, Handlebars, Saddles & Seats, Suspension)
• Cycling Accessories (Tires, Cycling Bottoms)

3.2 Product Information

We strive to provide accurate product descriptions, specifications, and pricing. However, we reserve the right to correct any errors and to update product information at any time without prior notice.

3.3 Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you promptly and provide a full refund for that item.

4. Ordering and Payment Terms

4.1 Order Process

Your order represents an offer to purchase our products. We accept this offer when we send you an order confirmation email. All orders are processed within 1-2 business days after payment confirmation.

4.2 Pricing and Payment

All prices are listed in US dollars and include applicable taxes unless otherwise stated. We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Shipping and Delivery

Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment.

Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after shipment.

5. Returns and Refunds Policy

5.1 Return Eligibility

You may return or exchange items within 15 days of delivery if:

• The product is in original, unused condition
• All original tags and packaging are intact
• The product has no signs of wear or installation
• You have the original purchase receipt or order confirmation

5.2 Non-Returnable Items

Due to hygiene and safety reasons, the following cannot be returned unless defective:

• Saddles & Seats
• Cycling Bottoms (apparel that contacts skin directly)
• Customized or personalized items
• Products with removed security tags or damaged packaging

5.3 Refund Processing

Refunds are processed as follows:

• Credit Card Payments: 5-10 business days after return processing
• PayPal Payments: 3-5 business days after return processing
• JCB Payments: 7-14 business days depending on your bank

6. Intellectual Property

6.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Specialized Shop or our content suppliers and is protected by international copyright laws.

6.2 Trademarks

“Specialized Shop” and our logo are trademarks of our company. You may not use these trademarks without our prior written permission.

6.3 License

We grant you a limited license to access and make personal use of this website. This license does not include any resale or commercial use of our website or its contents.

7. Limitation of Liability

7.1 Product Use

Cycling equipment purchased from our website should be used in accordance with manufacturer guidelines and local laws. We are not liable for:

• Improper installation or use of products
• Accidents or injuries resulting from product use
• Failure to follow safety guidelines and instructions

7.2 Website Availability

We strive to keep our website available 24/7 but are not liable for temporary unavailability due to technical issues beyond our control.

7.3 Maximum Liability

Our maximum liability to you for any claim relating to your use of our website or products shall not exceed the purchase price of the product in question.

8. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the United States. Any disputes shall be resolved through good faith negotiations, and if necessary, through the appropriate courts in our jurisdiction.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified Terms.

11. Contact Information

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Specialized Shop regarding your use of our website and purchase of our products.

Thank you for choosing Specialized Shop. We’re committed to ensuring your complete satisfaction with every purchase and helping you focus on what matters most – your ride.

The Specialized Shop Team